SALON POLICES
Colour Allergy Testing
At Butchers Salon the safety of our guests is always our priority. Colour guests must be skin tested in-line with our salon insurance cover.
Who needs a colour allergy test?
Every new guest to the salon
Anyone who has not had Aveda colour within the last 6 months
If you are having a big colour change
Please note we are unable to perform colour services on anyone under age of 16.
Colour allergy tests take a few minutes, and one of our team will apply a small amount of colour behind your ear that needs to be left on for 45 mins before being wiped off. You will be asked to monitor for any reactions for the next 48 hours.
If a reaction does occur then we would not be able to go ahead with your colour service.
Colour allergy tests are complimentary and no booking is required. If you are new to the salon or have not had colour before, we also offer complimentary consultations which can be booked and the colour allergy test can be done at the same time.
We take your health and safety very seriously. Thank you for your cooperation in the policies and procedures at Butchers Salon.
Butchers Salon reserves the right to amend or change our colour allergy testing policies at any time, in line with manufacturer's guidelines or insurance policy changes.
We recommend booking your appointments in advance so that we ensure you get the correct stylist, time and service reserved just for you.
We do get busy and so these salon policies and structures keep us organised and ensure that our stylists are able to give you the full time and attention that you expect.
We completely understand that circumstances and plans change and rescheduling appointments is necessary.
We respectfully ask that any changes to appointments are made a minimum of 24 hours prior to the appointment start time. Any cancellations made after this time seriously affects us being able to fill your appointment space and may result in a cancellation charge.
If you do need to cancel your appointment at short notice (within 24 hours of appointment time) we will do our best to fill your appointment time with another guest.
If we are unable to fill the slot then you will be charged a cancellation charge.
We will only ever charge what is fair and covers the loss of the cancelled appointment.
How to pay a cancellation fee -
Take payment over the phone
Or charge the card we have saved on file
Reminders
You will receive a confirmation email at the time of booking the appointment, this includes the date, time and location of your appointment.
You will then receive a reminder SMS 48 hours prior to your appointment asking you to confirm or cancel your appointment.