We’ve got a few Butchers rules designed to help make sure everything runs like clockwork for your appointment:

– Our 24 hour cancellation policy means you’re not charged anything as long as you cancel your appointment 24 hours in advance. Just call us on 0207 613 4313 if you need to reschedule.

– A colour appointment comes with a 15 minute drying time – that’s plenty of time to get you looking fab, but if you’d like a full styling session, let us know as we’ll extend the appointment and you’ll get one of our dedicated stylists. The final price will depend on the stylist – let us know if you have a preference!

– For services that cost over £150, we take a £50 deposit. This can be done over the phone in advance of your appointment (if you book online, leave your number and we’ll call you).